Privacy policy

By means of this notice, REINER GROUP informs users of the website about its Personal Data Protection Policy so that they may freely and voluntarily decide whether they wish to provide the personal data that may be requested of them.

REINER GROUP undertakes to keep its Data Protection Policy updated in accordance with possible legislative and jurisprudential changes that may occur. Such modifications will be published on this website, providing the user with the necessary resources to access and read them. In any case, the relationship with users will be governed by the regulations in force at the precise moment when the site is accessed.

1. Data Controller.

The personal data collected will be processed by REINER GROUP, whose fiscal address is Polígono Industrial Itziar, parc. 7 – 20820 Deba (Gipuzkoa), SPAIN.

The user may voluntarily provide us with personal information, either through the data collection form or by means of the e-mail addresses provided for this purpose. The provision of any personal data through the form and e-mail addresses on this website implies acceptance and consent to the processing of the same in the terms indicated in this privacy policy.

2. Purposes of the processing of personal data.

The collection and processing of your personal data has the following purposes:

  • Answering queries, requests or applications.
  • Information by electronic means, relating to a request.

3. Legitimation.

The legal bases that legitimise the aforementioned processing are the consent of the user and the legitimate interest of REINER GROUP in the best provision of services.

4. Recipients of personal data.

No data will be passed on to third parties unless legally obliged to do so.

5. Rights of data subjects.

Users have the right to access their personal data, to rectify or delete it, to limit or oppose its processing, to data portability, to not be subject to decisions based solely on automated data processing, to revoke the consent given and to lodge complaints with the supervisory authorities.

Users may exercise their rights, and in general consult all questions relating to the processing of their personal data, by means of a written request to the responsible entity, REINER GROUP, either by e-mail to the address consultas@reiner.es, or by post to the following address: Polígono Industrial Itziar, parc. 7 – 20820 Deba (Gipuzkoa), SPAIN, in both cases with the reference “Personal data”, and must accompany their request with a copy of their national identity card or other official document that serves to prove their identity.

The user will be responsible, in any case, for the veracity of the data provided, and REINER GROUP reserves the right to exclude any user who has provided false data, without prejudice to any other actions that may be applicable by law. The user is responsible for communicating any modification of the personal data provided.

6. Data retention period.

We only store users’ personal data to the extent that we need it in order to be able to use it for the purpose for which it was collected, and in accordance with the legal basis for processing it. We will retain personal data for as long as the user remains connected to the controller and for as long as the controller does not exercise the right to erasure, cancellation and/or restriction of the processing of personal data.

In these cases, we will keep the data duly blocked, without making any use of it, as long as it may be necessary for the exercise or defence of claims, or as long as any type of legal, legal or contractual liability may arise from its processing, which must be attended to and for which its recovery is necessary.

7. Security measures.

REINER GROUP has adopted the security levels of personal data protection required by current legislation, depending on the type of information processed, and has implemented other additional technical means and measures within its reach to prevent the alteration, loss, processing or unauthorised access of the personal data provided. REINER GROUP guarantees that it has adopted the appropriate security measures to guarantee the security of the information and the confidentiality of the data that you send us via the Internet.